Who we are
Trademark Wale ("we", "us") provides trademark and copyright filing and related services in India from Mumbai. This policy explains what information we collect through trademarkwale.com and how we use it.
Information we collect
- Details you give us when you contact us or send an enquiry: your name, phone number, email address, brand name and your message.
- Details you share on WhatsApp, phone or email while we work on your matter, such as your brand name, logo, business details and identity or address documents needed for a filing.
- Basic technical data your browser sends to our servers, such as IP address and pages requested, which is kept in standard server logs.
How we use it
- To reply to your enquiry and to prepare, file and follow up your trademark or copyright application.
- To send you updates about your matter, such as filing receipts, objections, hearing dates and renewal reminders.
- To meet legal and record-keeping requirements.
We do not sell your personal information.
Sharing
We share information only where needed to provide the service: with the Trade Marks Registry or Copyright Office when we file for you, with service providers who help us run the website and communicate with you, and where the law requires it.
Public records
Information in a trademark or copyright application, such as the applicant name and address, becomes part of the public register once filed. This is how the registers work and is outside our control.
Retention and security
We keep your information for as long as needed to provide the service and meet legal obligations, and we use reasonable technical and organisational measures to protect it. No method of transmission over the internet is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, subject to what we must keep by law, by writing to us at the contact details below.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Contact
Contact: support@trademarkwale.com or +91 90822 76901.